We want you to be happy with your model from 2 Fat Guys. We do our best to inspect each kit before we ship it, to make sure it meets our high standards of quality. However, we're only human, we're just two fat guys who love this hobby, so every once in a while, a bad part might slip by us. If you find a part in your 2 Fat Guys kit that you aren't happy with, simply let us know by sending an email to support@2fatguysmodels.com and we'll send a replacement right away.
Refund terms and conditions: If you decide you aren't happy with your purchase, return your kit for a full refund. Please note, refunds will be given upon receipt of your return. Please ensure you ship your return with a tracking number and delivery conformation - if we don't receive the kit, we reserve the right to refuse the refund.